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9 skills of coaching
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4) Provoking

To strongly, surprisingly elicit a response to action that triggers a sense of threshold in the person and gets an action to do something about one's awareness of the need for change.  To incite, call forth, evoke, arouse, annoy, stir up.

 

5    Client Makes a Decision and Takes Action

Intensity of questioning increases as client is called upon to act immediately, respectfully doubting whether the person has the guts, balls, or courage to take action. Client responds with immediate decision to take action.

 

4    Playfully Calling for Decision and Action

Questions and statements with a tone of teasing, playing, nudging, mimicking ideas and concepts that create problems for the client, even mocking and playfully insulting that encourage the client to make a decision and take action.

 

3    Questions that Induce Discomfort

Questions and statements that invite discomfort, irritation, pained awareness and that call for action and that doesn't stop even when the client manifests a negative state.  Mimicking physical gestures and tones with little effect on the client taking action.

 

2    Questioning & Backing Off

Questions and statements that when used create an awareness of discomfort, stopping before the client takes action.

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1    Hinting at the Need for Action

Asking questions that hint at the need for action but do not call the client to take immediate action.

 

0    Encouragement to Stay in Comfort Zone

No sense of being teased or provoked, lots of nurturing statements of empathy and sympathy that invites a client to feel no need to act or do something.

 

5) Co-Creating

Sharing ideas, questions, and making statements with a client around the subject of a new set of beliefs, values, and mental models for taking action to achieve some important outcome that's been generated by the client and that fits his or her world.

 

5    Development of a New & Unique Self-Organizing System

Working collaboratively  with client by asking questions about attractor frames to initiate a self-organizing dynamic, giving tasks (see Tasking) that allow the client to further develop unique strategies and plans for a unique  inner game.  Conversationally facilitating unique questions and patters that solidify a robust new Inner Game.

 

4    Facilitating Patterns that Form a New Inner Game

Exploring client's ideas, probing client's matrix of frames (see Probing), providing "support" (see Supporting) to nurture the ideas and make it feel safe to develop, giving time to think through the possibilities.  Collaboratively suggesting patterns that client might use to develop resources.  Cheerleading the client's excitement and passion (see Cheerleading).

 

3    Forming New Strategies

Asking questions about inner resources to evoke memories and imaginations so client begins to create a strategy or plan for succeeding, asking SWOT questions, asking meta-questions about inner frames of beliefs and understandings about new plans.

 

2    Brainstorming Possibilities

Asking client about outcomes, asking questions that evoke a state of creativity, asking questions and making statements that invite the client to engage in brainstorming that generates a number of possibilities.

 

1    Giving Suggestions

Asking the client about his or her outcomes, asking well-formed questions about them, inviting the client to consider various suggestions as given by the coach.

 

0    Giving Advice

No joint discussion about things, telling, giving advice, making evaluations, ordering, consulting, or training a client about what the coach thinks is best.



 
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